• 2018 Deloitte Global RPA Survey

    Key findings of Deloitte Global RPA Survey:


    • 53% of respondents have already started their RPA journey. This is expected to increase to 72% in the next two years. If this continues at its current level, RPA will have achieved near-universal adoption within the next five years.
    • The benefits of RPA adoption are significant. Payback was reported at less than 12 months, with an average 20% of full-time equivalent (FTE) capacity provided by robots. RPA continues to meet and exceed expectations across multiple dimensions including: improved compliance (92%), improved quality / accuracy (90%), improved productivity (86%), cost reduction (59%).
    • 78% of those who have already implemented RPA expect to significantly increase investment in RPA over the next three years, yet scaling RPA is clearly proving more difficult than anticipated: only 3% of organizations have scaled their digital workforce.



    A full copy of the survey can be downloaded here.

    Definitions

    Cognitive automation is the use of cognitive or artificial intelligence technologies such as natural-language processing and machine learning to enable more complex automation, typically based on the laws of probabilities.

    Digital workforce is used to describe the automated solutions that are delivering processes within an organization – ‘robots’, chatbots, algorithms and artificial intelligence. In most cases, the digital workforce will be either working in the background on virtual machines or accessed by consumers and co-workers through a command-based interface. Today, robots dominate most digital workforces and therefore Robotic Process Automation is the main focus of this report.

    Robotic Process Automation (RPA), often referred to as ‘robotics’ or ‘robots’, is defined as the automation of rules-based processes with software that utilises the user interface and which can run on any software, including web-based applications, ERP systems and mainframe systems.

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    Charles Clayton
    Co-Founder SoftBot Ltd
    https://www.softbot.co/
    1
  • Key findings of Deloitte Global RPA Survey:


    • 53% of respondents have already started their RPA journey. This is expected to increase to 72% in the next two years. If this continues at its current level, RPA will have achieved near-universal adoption within the next five years.
    • The benefits of RPA adoption are significant. Payback was reported at less than 12 months, with an average 20% of full-time equivalent (FTE) capacity provided by robots. RPA continues to meet and exceed expectations across multiple dimensions including: improved compliance (92%), improved quality / accuracy (90%), improved productivity (86%), cost reduction (59%).
    • 78% of those who have already implemented RPA expect to significantly increase investment in RPA over the next three years, yet scaling RPA is clearly proving more difficult than anticipated: only 3% of organizations have scaled their digital workforce.



    A full copy of the survey can be downloaded here.

    Definitions

    Cognitive automation is the use of cognitive or artificial intelligence technologies such as natural-language processing and machine learning to enable more complex automation, typically based on the laws of probabilities.

    Digital workforce is used to describe the automated solutions that are delivering processes within an organization – ‘robots’, chatbots, algorithms and artificial intelligence. In most cases, the digital workforce will be either working in the background on virtual machines or accessed by consumers and co-workers through a command-based interface. Today, robots dominate most digital workforces and therefore Robotic Process Automation is the main focus of this report.

    Robotic Process Automation (RPA), often referred to as ‘robotics’ or ‘robots’, is defined as the automation of rules-based processes with software that utilises the user interface and which can run on any software, including web-based applications, ERP systems and mainframe systems.

    Click image for larger version. 

Name:	deloitte-rpa-survey-2018.PNG 
Views:	34 
Size:	69.0 KB 
ID:	1207
    Charles Clayton
    Co-Founder SoftBot Ltd
    https://www.softbot.co/